Location: Swarthmore, PA; Wilmington, NC; Remote
Business Strategic Summary:
We are an innovation-driven lending integration platform which has built a rapidly growing ecosystem among Lending Systems, Financial Institutions, and Merchants. Our goal is to sustain 300% revenue growth every year for the next three years. We will continue to invest in APIs to connect LOS platforms and in data analytics for a long term differentiation in the market.
The Product Support Specialist will be responsible for providing expert guidance and advice to customers through telephone and online portal communications. The ideal candidate should have strong customer service, problem-solving, and communication skills, and feel comfortable employing these skills. They will address customer concerns, complaints, and inquiries in a professional and compassionate manner while building strong client and customer relationships.
Skills and competencies:
About LoanStar Technologies:
Based in the greater Philadelphia area, LoanStar works with lenders of all sizes to design, deploy and power instant indirect consumer lending at the point-of-sale. LoanStar works with lenders to diversify their consumer loan origination strategies. Providing program consulting, market-leading software, and merchant aggregation, LoanStar helps lenders of every size leverage the power of their local brand. LoanStar has developed the MerchantLinQ platform that enables lenders of all sizes to deploy instant point-of-sale finance through their local merchants.