Privacy Policy
Effective Date: August 19, 2026
Last Updated: August 19, 2026
LoanStar Technologies, LLC (“LoanStar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect through our website, https://loanstartechnologies.com/ (the “Site”).
This Privacy Policy explains what information we collect through the Site, how we use and share that information, and the choices available to you.
This Privacy Policy applies to information collected through the Site and does not necessarily apply to information processed through LoanStar’s software platforms or services on behalf of our customers. Information processed through LoanStar’s products and services may be governed by separate agreements with our customers.
1. Information We Collect
Information You Provide to Us
When you contact us, request a demo, download or request information, or otherwise interact with us through the Site, we may collect information such as:
- Your name
- Business email address
- Telephone number
- Company or organization name
- Your role or position
- State or other business location information
- The type of organization you represent, such as lender, merchant, partner, or other organization
- Information you provide in a message, form, or other communication
- Any other information you voluntarily provide to us
We ask that you do not submit sensitive personal information, financial account information, Social Security numbers, credit information, or other information that is not necessary to respond to your inquiry through the Site.
Job Applicants
If you apply for a position with LoanStar, we may collect the information you provide as part of your application, including your name, contact information, employment history, resume, cover letter, and other application materials.
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies, analytics tools, and similar technologies. This may include:
- IP address
- Approximate geographic location, such as city or region
- Browser and device type
- Operating system
- Pages viewed and interactions with the Site
- Referring website or source
- Date and time of visits
- General website usage and traffic information
Additional information about our use of cookies and similar technologies is available in our Cookie Policy.
2. How We Use Information
We may use personal information to:
- Respond to inquiries and requests
- Schedule demonstrations, meetings, or other conversations
- Provide information about LoanStar, MerchantLinQ, and our products and services
- Communicate with you about products, services, events, or other business-related information
- Understand how visitors use the Site and improve its content, functionality, and performance
- Maintain and protect the security and integrity of the Site
- Evaluate and process employment applications
- Comply with applicable laws, regulations, legal processes, and recordkeeping requirements
- Protect our rights, property, and the safety of our company, users, and others
- Carry out other purposes disclosed at the time information is collected or otherwise permitted by applicable law
LoanStar is a financial technology and software company. LoanStar is not a lender and does not make credit decisions through the Site. We do not underwrite, approve, fund, or make decisions regarding consumer credit applications submitted through the Site.
3. How We Share Information
We may share personal information with the following categories of recipients as necessary for the purposes described in this Privacy Policy:
Service Providers
We may share information with third-party service providers that perform services on our behalf, such as website hosting, form processing, email delivery, analytics, information technology, security, and other business support services.
These providers are authorized to use personal information only as necessary to provide services to LoanStar or as otherwise permitted by applicable law.
Professional Advisors
We may disclose information to attorneys, accountants, auditors, consultants, and other professional advisors when reasonably necessary for their services to us and subject to appropriate confidentiality obligations.
Legal and Regulatory Disclosures
We may disclose information when required to do so by law, regulation, subpoena, court order, or other legal process, or when we reasonably believe disclosure is necessary to protect our rights, property, safety, or the rights, property, or safety of others.
Business Transactions
If LoanStar is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
Other Disclosures
We may disclose information with your consent or as otherwise described at the time the information is collected.
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising. We do not use advertising or retargeting pixels on the Site.
4. Cookies and Analytics
The Site uses cookies and similar technologies to support website functionality, understand website traffic, remember preferences, and improve the Site.
We may use third-party analytics services to help us understand how visitors interact with the Site.
You may manage certain cookie preferences through the cookie preference tools available on the Site. You may also adjust cookie settings through your browser.
For additional information, please review our Cookie Policy.
5. Third-Party Websites and Services
The Site may contain links to websites, applications, or services operated by third parties. This Privacy Policy does not apply to those third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
6. Your Privacy Choices
Access, Correction, and Deletion
Depending on applicable law, you may request access to, correction of, or deletion of personal information that LoanStar maintains about you.
To submit a privacy request, contact us at:
Please use the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Certain information may be exempt from deletion or other requests under applicable law.
Marketing Communications
If you receive marketing communications from LoanStar, you may unsubscribe by using the unsubscribe link included in the communication.
You may also contact us at the email address above to request removal from our marketing communications.
Please note that you may continue to receive transactional, administrative, or other non-marketing communications when necessary.
Global Privacy Control
Our Site recognizes the Global Privacy Control (“GPC”) signal as required by applicable law.
We do not sell personal information or share personal information for cross-context behavioral advertising.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Website form submissions and related correspondence may generally be retained for up to 24 months, unless a longer retention period is required or permitted by law or is reasonably necessary for a legitimate business purpose.
Job application materials may generally be retained for up to 24 months, unless a longer period is required by law or the applicant becomes an employee, in which case the information may become part of the employee’s employment record.
Analytics information is retained in accordance with the applicable analytics provider’s retention settings and our business needs.
8. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through the Site.
9. Children’s Privacy
The Site is intended for a business audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through the Site. If you believe that a child has provided personal information to us through the Site, please contact us at lenders@loanstartech.com.
10. Information Relating to LoanStar Customers and Platform Users
LoanStar provides software and technology solutions to financial institutions and businesses.
Information processed through LoanStar’s platforms or services may be provided to LoanStar by our customers or processed on their behalf. Where LoanStar processes information on behalf of a customer, our handling of that information may be governed by our agreement with that customer rather than this Privacy Policy.
If you are an individual whose information is processed through a LoanStar customer relationship, you may need to direct privacy requests to the applicable financial institution, merchant, or other LoanStar customer.
11. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), subject to applicable exceptions.
Depending on the circumstances, these rights may include the right to:
- Know what personal information we collect, use, disclose, or otherwise process
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Opt out of the sale or sharing of personal information
- Limit certain uses and disclosures of sensitive personal information
- Receive equal treatment for exercising applicable privacy rights
LoanStar does not sell personal information or share personal information for cross-context behavioral advertising.
California residents may submit a privacy request by contacting:
Email: lenders@loanstartech.com
Subject: Privacy Request
Phone: (844) 244-6888
We may take reasonable steps to verify your identity before responding to a request.
If you use an authorized agent to submit a request on your behalf, we may require documentation establishing the agent’s authority to act for you.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
12. United States Only
The Site is intended for users located in the United States. LoanStar currently offers its services in the United States and does not intentionally direct the Site toward individuals outside the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy and post the revised version on the Site.
If we make a material change to the way we process personal information, we may provide additional notice as required by applicable law.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
LoanStar Technologies, LLC
791 S Chester Rd
Swarthmore, PA 19081
Phone: (844) 244-6888
Email: lenders@loanstartech.com